No Show Policy

We understand the need to cancel an appointment may happen occasionally. We ask that you contact us no later than 24 hours before your scheduled appointment time. If you do not arrive at your appointment, we will consider that a no-show. Beginning 11/1/24, no-show appointments are subject to a $50 fee. No-show fees are the patient’s responsibility and must be paid in full prior to the next scheduled appointment (unless regulatory bodies prohibit charging for no-show appointments). No-show fees are not covered by insurance.

We understand extenuating circumstances can sometimes occur. In the case of an emergency, or extenuating circumstances, we may waive the no-show fee. This will be on a case-by-case basis. If our office must cancel your appointment with less than 24 hours notice, you may choose to meet with another provider (if available) on the same day, to reschedule, or to cancel. Under these circumstances, you will not be charged a fee. If the no-show fee might prevent you from receiving necessary care, please contact us. Continuous no-show appointments may result in discharge from Rebound.

If you have any questions regarding our No-Show Policy, please contact us at (360) 254-6161.